Create an Item Recall
JustFood provides the capability for you to create an Item Recall. When an Item Recall is created, you can see where a recalled item was used, including how and when it was received, produced, transferred, sold, consumed, or returned.
These features are useful in quality control when you must find out which customers received products with a particular lot number or when you must find out which lot a defective component came from.
Prerequisites
Ensure that the number series for Item Recalls have been set up. For more information, see Set Up the Number Series for Item Recalls.
To create an Item Recall
Choose
, enter item recalls, and then choose the related link.The Item Recalls page opens.
On the action bar, choose New.
The Item Recall page opens.
On the General FastTab, perform the following steps:
In the No. field, if a number series has not been defined for item recalls, enter a number.
In the Description field, enter a description.
If you want to create a segment when the item recall is posted, turn on Process Segment.
On the Filters FastTab, perform the following steps:
In the Item No. Filter field, select the item for which you want to create an Item Recall.
In the remaining filter fields, to narrow the list of items that are returned, enter additional information.
In the Recall Method field, select one of the following values:
Origin -> Usage: Looks at the first item, and sees where the item went. For example, the recall lines display a purchased item, where the item was used, and then where the item was sold.
Usage -> Origin: Looks at the last item, and where the item came from. For example, the recall lines display a sold item, the items that the item was used in, and where the item was purchased from.
On the action bar, choose Process > Recall.
The items matching the filter values are returned.
The Lines section displays the customers who purchased the recalled item, and which locations have items that include the recalled item.
To view details about the item recall, on the action bar, choose Navigate > Item Recall Details.
The Item Recall Detail page opens.
Note
If additional transaction history under an item recall line has been recalled by another line above it, the Duplicate check box is selected.
On the Item Recall page, on the action bar, choose Process > Release.
The Status field is changed to Released.
The Item Recall can no longer be modified unless it is reopened.