Quality Audits, Quality Measures, and Quality Procedures
Learn about quality audits, quality measures, and quality procedures.
Quality Audits
A quality audit is a series of tests that must be completed to determine whether a function is meeting a company's standards.
JustFood provides the capability for you to perform the following types of quality audits:
Expired Inventory: A series of tests which must be performed on items that have expired, or that have an arbitrary expiry date and must be checked to see whether the expiry date can be extended.
Manufacturing: A series of tests which must be performed on items that have been manufactured.
Pre-Receive: A series of tests which must be performed on items before the items can be unloaded from a truck and received.
Quality Hold: A series of tests which must be performed on an item before the item can be returned to inventory. For example, a quality hold can be performed for potentially damaged items. The potentially damaged items can be put on hold, and then the items can be audited to see whether any items can be returned to inventory.
Receiving: A series of tests which must be performed for an item after the item has been received.
Shipping Agent: A series of tests which must be completed when a shipping agent brings a delivery. The shipping agent’s truck must pass the tests before the truck can be unloaded.
Vendor: A series of tests that must be completed to determine whether a vendor is meeting a company's standards.
To perform quality audits, you must first set up quality measures and quality procedures.
Quality Measures
Quality measures are individual checks that must be completed in a quality audit. In JustFood, each quality measure is assigned a Quality Measure Code. Quality Measure Codes are then assigned to quality procedures. The same Quality Measure Code can be assigned to multiple quality procedures.
Quality Procedures
A quality procedure is a group of Quality Measure Codes, and provides the capability for you to record the desired test results.
A quality procedure can be set up so that when an event occurs, a unique quality audit is generated. The same quality procedure can be associated with different events but a unique quality audit will always be generated when the event occurs.
After a quality procedure is created, on the Quality Audit Matrix page, the procedure can be assigned to customers, employees, fixed assets, items, machine centers, vendors, and work centers. The quality audit matrix enables quality audits to be generated based on a designated frequency.